Contact 91 Club

Reach us

Have a question about your 91 Club account? Our support team is here for you. We provide two reliable contact channels so you always have a direct route to a fast resolution.

Contact us

Email: [email protected], please include your registered mobile number and a brief description of the issue to help us assist you faster.
In-app chat: Open the 91 Club app, tap the support icon in the menu, and start typing, you will receive an instant automated reply or be connected to a live agent during operating hours.

Office hours

Our automated in-app chatbot is active 24 hours a day, 7 days a week, delivering instant answers to common questions, account login issues, bonus status checks, and PhonePe or GPay payment confirmations, for example. This is faster than raising an email ticket and is the best option for straightforward queries.

Live human agents are available Monday to Sunday, 9:00 AM to 9:00 PM IST for more involved cases requiring personal review. Emails received after 9:00 PM IST are queued and reviewed first thing the following morning. We target a response time of under 24 hours for all email enquiries.

Online-only support

91 Club is a fully digital platform serving players across India. All support is handled online, there is no physical office, no walk-in branch, no mailing address, and no counter to visit in person. If you have encountered a third-party claim of a 91 Club office location, please disregard it entirely.

Reach us via in-app chat or email at [email protected]. Our digital-first approach means support is equally accessible whether you are playing from Mumbai, Delhi, Hyderabad, or any smaller town across India. No travel, no waiting rooms, no queues, just fast, direct assistance online.